Privacy Policy

2. Information we collect

IMMerge Law, PLLC is the controller of the personal information described in this Policy.

Information you give us

• Contact details (name, email address, phone number, company name, job title)

• Information you provide when you book a consultation, such as your name, email address, phone number, time zone, and any brief background you choose to share so we can prepare for the call

• Information you include in emails or other messages to us

• Your email address if you subscribe to our newsletter or download a resource (such as an eligibility self-check)

• Payment and billing information for consultations or services, processed by a third-party payment provider; we do not store full card numbers

Information collected automatically

When you visit the Website, we and our service providers may automatically collect:

• IP address and approximate location

• Browser type, device type, and operating system

• Pages viewed, time spent, links clicked, and the website that referred you

• Cookie and similar identifiers (see Section 5)

Information from clients

If you become a client, we collect the personal information and documents needed to handle your matter. That information is protected by attorney-client privilege and our professional duty of confidentiality, and is governed by your engagement agreement in addition to this Policy.

3. How we use information

We use personal information to:

• Respond to your inquiries and schedule consultations

• Evaluate whether we can assist with your matter, including checking for conflicts of interest

• Provide legal services to clients

• Send newsletters, articles, and updates you have requested (you can unsubscribe at any time)

• Operate, secure, and improve the Website and understand how it is used

• Send invoices and process payments

• Comply with legal and ethical obligations, and protect our rights

We do not sell your personal information.

Legal bases (EEA and UK visitors and clients). If you are in the European Economic Area or the United Kingdom, we process your personal information: to take steps at your request before entering into a contract and to perform it (such as scheduling a consultation and providing legal services); for our legitimate interests in operating, securing, and improving the Website and responding to inquiries, where these are not overridden by your rights; with your consent, for analytics cookies and newsletters, which you may withdraw at any time; and to comply with legal obligations. Where your matter involves sensitive categories of information, such as information revealing ethnic origin, health, or religion, we process it only with your explicit consent or as otherwise permitted by law, including where needed to establish, exercise, or defend legal claims.

4. How we share information

We share personal information only in these situations:

• Service providers. Vendors that help us run the Website and our practice, under confidentiality and data-protection obligations. These include providers of website hosting and analytics, secure email, calendar, and file storage, consultation scheduling, video conferencing, newsletter and email marketing, and case management and billing. We choose providers with privacy and security in mind and share only what they need to perform their services.

• With your authorization. For example, when you ask us to file an application or petition, we share the information needed with the relevant government agencies (such as USCIS, the Department of Labor, or the Department of State), or with your employer, co-counsel, or other parties you direct us to.

• Legal and ethical obligations. We may disclose information when required by law, subpoena, or court order, or as permitted by the applicable rules of professional conduct. Where permitted, we will assert privilege and confidentiality protections on behalf of clients.

• Business transfers. If the firm is reorganized, merged, or closed, records may be transferred in accordance with our professional obligations, including client notice requirements.

We do not share personal information for cross-context behavioral advertising.

5. Cookies and analytics

The Website is built on Squarespace, which uses cookies and similar technologies to make the site work and to give us basic statistics about how it is used, such as pages viewed and traffic sources.

• Necessary cookies keep the Website secure and functioning. These cannot be turned off.

• Analytics cookies help us understand visitor activity. They are placed only if you accept them in our cookie banner.

We do not use advertising or retargeting cookies. You can change your choice at any time through the cookie banner or your browser settings, and you can block or delete cookies in your browser, though parts of the Website may not work as intended.

6. Scheduling and communications

• Scheduling. We use a third-party scheduling tool to book consultations. The information you enter when booking, including any answers to preparation questions, is collected and stored by the scheduling tool on our behalf and is also subject to its privacy policy. We use it only to schedule and prepare for your consultation and to evaluate whether we can assist you. Please keep answers general and do not include sensitive identifiers or detailed case facts; we will collect what we need through a secure channel once we agree to work together.

• No online forms. The Website does not currently collect information through contact or intake forms, other than newsletter and resource sign-ups. If we add them in the future, we will update this Policy.

• Email and calendar. We use encrypted email and calendar tools. Email sent over the open internet may not be fully secure, so please avoid including sensitive details in email until we have set up a secure channel for your matter.

• Marketing emails. We send newsletters and updates only to people who have subscribed or asked to hear from us. Every message includes an unsubscribe link. Service-related messages for clients (such as case updates) are not marketing and will continue while we represent you.

• Consultations and AI notetaking. We hold consultations by video call and may use the AI notetaking feature of our video conferencing platform to transcribe, summarize, and take notes during the call. The terms you accept when you purchase a consultation explain this, and by agreeing to those terms you consent to our use of it. We also tell you at the start of the call when we are using it, and the video conferencing platform shows a notice on screen while recording or transcription is active. We use the notes and summaries only to provide and follow up on your consultation, keep them confidential, and do not use them to train AI models. If you would prefer that we not use AI notetaking, tell us before or during the call and we will turn it off.

7. Data retention

We keep personal information only as long as needed for the purposes described above.

• Website and marketing data (such as newsletter subscriptions and analytics) is kept until you unsubscribe, ask us to delete it, or it is no longer needed.

• Prospective client inquiries that do not become engagements, including related scheduling information and any consultation notes, recordings, or transcripts, are kept for 12 months and then deleted.

• Client files are retained according to our engagement agreement and the applicable rules of professional conduct, and then securely destroyed.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit and at rest where available, and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you and the appropriate authorities as required by law.

9. Your privacy rights

Depending on where you live, you may have the right to:

• Know what personal information we hold about you and request a copy

• Correct inaccurate information

• Request deletion of your information

• Opt out of the sale, sharing, or targeted advertising use of your information (we do not sell or share it in this way)

• Withdraw consent you have previously given

• Not be discriminated against for exercising your rights

These rights may be provided under laws such as the Texas Data Privacy and Security Act, the California Consumer Privacy Act, and, for visitors in the European Economic Area or United Kingdom, the GDPR and UK GDPR. If you are in the EEA or UK, you may also request portability of your information, ask us to restrict processing, and object to processing based on our legitimate interests, and you have the right to lodge a complaint with your local data protection authority.

To make a request, email us at privacy@immergelaw.com. We may need to verify your identity first. We will respond within the time required by applicable law. Some information (for example, client files) may be exempt from deletion or disclosure because of legal privilege, confidentiality duties, or record-retention obligations, and we will explain if that applies.

10. International visitors

We are based in the United States, and information you provide is processed and stored in the United States (or where our service providers operate). If you are visiting from outside the United States, you understand that your information will be transferred to and handled in the United States, which may have different data-protection laws than your country. Where required, we rely on appropriate safeguards for these transfers. Where the GDPR or UK GDPR applies, we rely on standard contractual clauses or the recipient's Data Privacy Framework certification for transfers to the United States.

11. Children's privacy

The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has given us information, contact us and we will delete it. If we represent a family in an immigration matter, information about children is collected from a parent or guardian as part of the representation.

12. Third-party links

The Website may link to other websites, including government sites and social media pages (such as LinkedIn). We are not responsible for their privacy practices. Please review their policies before sharing information.

13. Changes to this Policy

We may update this Policy from time to time. When we do, we will change the "Last updated" date above and, for material changes, provide additional notice on the Website. Continued use of the Website after an update means you accept the revised Policy.

14. Contact us

IMMerge Law, PLLC Sugar Land, Texas Email: privacy@immergelaw.com Website: immergelaw.com

This Privacy Policy does not create an attorney-client relationship and is not legal advice.